Contact
Prysly has no accounts or support tickets: email is the way to reach us. We aim to reply within a few working days, and answer POPIA and PAIA requests within 30 days.
- General questions, feedback, privacy and POPIA requests: privacy@prysly.co.za (privacy@prysly.co.za)
- Security reports: the same address, with "Security" in the subject. Please tell us before you share an issue publicly.
- A wrong price, verdict or product match: the same address, with the product page address. It helps us fix the store's page reader.
Information Officer
Under POPIA and PAIA, our Information Officer handles requests about personal information and requests for access to records.
| Information Officer | The Information Officer, Luciatech (Pty) Ltd |
|---|---|
| privacy@prysly.co.za | |
| Address | Sandton, Johannesburg, South Africa |
How to make a request is explained in the privacy policy (your own personal information) and the PAIA manual (access to records). You may also complain to the Information Regulator.
Business details
Provided under section 43 of the Electronic Communications and Transactions Act 25 of 2002.
| Legal name | Luciatech (Pty) Ltd, trading as Prysly |
|---|---|
| Registration number | 2019/548229/07 |
| Physical address (also for service of legal documents) | Sandton, Johannesburg, South Africa |
| privacy@prysly.co.za | |
| Website | prysly.com |
Prysly is independent and is not affiliated with any of the stores it works on. For questions about an order, delivery or a refund, please contact the store you bought from.